The Institute of Materials, Minerals and Mining (IOM3) was officially recognised by the UK's Privy Council on 26 June 2002. Created from the merger of The Institute of Materials (IOM) and The Institution of Mining and Metallurgy (IMM), the Institute intends to develop to be the leading international professional body for the advancement of materials, minerals and mining to governments, industry, academia, the public and the professions. Materials Information Services The Information Services group of the Institute of Materials, Minerals and Mining provides a service for members, non-members, industry, academia and the public. The Information Services group provides both a technical enquiry service and more traditional library-style services. Company membership of the Institute through the Industrial Affiliate Scheme provides rapid access to all these services. Technical Enquiry Service Correct materials and process selection is fundamental to the success of a product get it right and profitability and product performance are maximised, get it wrong and poor performance and product failure soon lead to a damaged reputation in the marketplace. The Institute's Materials Information Service typically handles 300 enquiries per month for advice and information from members, industry and academia alike. Enquiries can be for specific information, eg details of operations at a specific mine, for details such as specifications, properties, materials selection, or for more comprehensive information such as an evaluative review of current state of the art. In most cases an answer is given over the telephone, in others, depending on the time involved, within a few days. Call the Information Services Helpdesk on 020 7451 7360 / 7344 or 01302 320486.